To ensure that Manitoba's tourism sector is able to remain competitive with other national and international destinations, Travel Manitoba, in consultation with the tourism industry, has developed a Customer Assurance Plan (CAP).
The plan introduces the minimum standards that must be met by tourism businesses and organizations wishing to participate in Travel Manitoba promotional programs, starting in 2009. Click here to view the complete plan.
Customer Assurance Plan (868kb)
Travel Manitoba operates six Travel Information Centres within Manitoba. The Information Centres serve as a contact point for travelers entering Manitoba. Each centre distributes Travel Manitoba's official literature as well as Manitoba tourism industry brochures. As part of Travel Manitoba's mandate to provide appropriate visitor and information services, all brochures intended for distribution must be approved by Travel Manitoba before they are accepted at any of the centres. Please click below to view the complete policy.
Travel Manitoba 7th Floor - 155 Carlton St,